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AnnouncementImprovementFix
a week ago

UI Enhancements within Policy Monitoring

improvement 

Overview

We have enriched the Alert Discover page within Policy Monitoring, adding additional data fields for each alert designed to help clients better understand and act on policy violations and anomalies with precision and ease. This update is part of our continued optimization of the user experience, providing key details at a glance and streamlining the investigation process. 


What’s New

Primary Entity Name
Quickly identify the specific entity connected to the alert to take proactive measures faster.

Transaction Metrics
Easily assess the severity and scope of each alert using transaction count and sum, and use these metrics to filter, sort, and report on alerts to better prioritize and streamline investigations. These transaction metrics are also available via the Alert API.

  • Transaction Count: Number of transactions that triggered an alert
  • Transaction Sum: Total monetary impact of those transactions


Alert Dropdown Details
See a snapshot into why an alert was triggered with these added metrics:

  • Rule Threshold: The defined policy limit
  • Value: The recorded value that triggered the alert
  • Difference (%): The percentage deviation from the threshold to help you understand the magnitude of the violation or anomaly


Impact

This update empowers clients to act faster on violations and anomalies with critical details available at quick glance, providing important context up front to better prioritize alerts and investigations, and make informed decisions faster.



Bug Fixes in This Release
fix 

Overview

As part of standard maintenance to ensure a reliable, performant system, the following bug fixes have been made:

  1. Update API now supports the following three scenarios:
  • To update a value, include the field with the new value.
  • To clear a value, send it as an empty string (fraud_type: "").
  • To leave a field unchanged, simply omit it from the payload.

2. Custom Field now displaying properly on transaction detail page

improvement 

Avatar of authorDorothy Murach Plumitallo