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AnnouncementImprovement
today

TSYS File Integration & Entity Screening Alert Enhancements


TSYS File Integration & Batch Processing

Overview 

We’re excited to introduce key updates to our batch processing system in order to support TSYS-standard file formats. TSYS, a leading provider of payment solutions and services globally, plays a critical role in the payments industry. With this release, FraudNet can now ingest and batch process TSYS files, streamlining operations and data flow for organizations using TSYS within their core payments infrastructure.

What’s New

The new addition of TSYS file integration and batch processing provides faster, more reliable data ingestion with real-time triggered uploads, accurate file handling, and robust error management. Our framework also incorporates TSYS Object Mapper Support, guaranteeing accurate parsing, mapping, and processing of data, regardless of variations in the TSYS schema. 

Impact

TSYS files now flow through an automated batch-processing pipeline, reducing manual intervention and the risk of errors. These new capabilities make it easier for TSYS clients to integrate their data with FraudNet, streamlining onboarding and ensuring scalable fraud detection with a reliable, timely flow of data.



New Enhancements to Entity Screening Alerts

Overview

Our Entity Screening capabilities have been expanded to significantly improve investigative workflows and risk management.

This most recent update focuses on improving the productivity and efficiency of investigations by transforming detected matches into actionable and structured alerts, and bringing greater visibility, context, and workflow structure to the screening process.


What's New

Alerts in the Screening Tab

Detected matches from sanctions lists, adverse media, or other sources are automatically converted into clearly defined alerts within the Screening tab.


Dedicated Alert Detail Page

Investigators can now access a comprehensive detail page for each alert, featuring provider-specific data points such as article text, data sources, and direct links to sanctions or media entries. 


Improved Workflows & Automations

  • Clearly marked escalation paths enable users to easily withdraw false positives or escalate cases for further investigation, greatly improving decision-making and ensuring auditability,
  • To support greater efficiency and focus investigations on high priority items, alerts are automatically created when a potential match to a sanctions list or adverse media is detected, such as a name appearing in negative news or on a government watchlist.


Impact

This release further simplifies reviews by adding enriched contextual data to alerts, reducing manual work and improving accuracy. Clear escalation workflows enable faster resolution and audit-friendly documentation, helping teams address risks more efficiently and confidently.



Avatar of authorDorothy Murach Plumitallo
AnnouncementImprovement
3 weeks ago

Global Name Logic Enhancement & Entity Ensemble Score for Entity Screening

Enhanced Cardholder Name Logic – Now Aligned with Industry Standards 🌍

Feature Summary

We’ve updated our cardholder name logic to better align with global industry standards. This enhancement enables support for single-field name inputs, streamlining integration with payment processors that use unified name formats.

Why It Matters

Historically, our rules required both first_name and last_name fields to function. However, many payment processors - especially those operating globally - receive cardholder names as a single string (e.g., “Maria del Carmen Ruiz”) in the first_name field alone. This update modernizes our system to meet that reality.

The Result

Cardholder name-based rules now work seamlessly across naming conventions, reducing manual overhead and enabling faster, more reliable rule setup for globally distributed data formats.

This is part of our ongoing commitment to support modern payment practices and global compliance needs.


We’re excited to announce the launch of the Entity Ensemble Score for Entity Screening, a powerful new capability designed to deliver a unified, holistic view of risk at the entity level.

What’s New

The Entity Ensemble Score consolidates multiple solution-specific risk assessments into a single, actionable score - empowering users to make faster, more informed decisions.

Each entity now features:

  • Individual Product Risk Scores: A detailed breakdown of risk per product the entity interacts with (e.g., Entity Screening, Policy Monitoring).
  • Overall Ensemble Score: A comprehensive risk score that combines all product-specific scores using a weighted ensemble model, offering a full-spectrum view of entity-level risk.

Phase 1 Rollout: This initial release is live for Entity Screening!

Where to Find It

You’ll see the new Entity Ensemble Score displayed prominently in the Entity Overview Card, along with any available component product scores.

Stay tuned for future phases as we expand this capability across additional products!

These updates mark our continued commitment to delivering smarter, more scalable risk and compliance solutions for a global ecosystem 🚀

Avatar of authorRitika Rajpal
Improvement
2 months ago

Expanded Alert & Case Fields for Smarter Analytics

We are excited to announce the addition of key data fields to the alert index and case index, designed to enhance analytics capabilities and meet growing reporting requirements. These updates include the following fields:

  • Merchant Category Code (MCC)
  • Region
  • Country
  • Entity Name
  • Entity ID
  • Entity Group ID
  • Entity Group Name

Key Benefits:

  • Enhanced Filtering Options: Alerts can now be filtered by Merchant Country, a critical capability for audit and reporting processes. This feature supports payment processors who manage portfolios across regions such as the EU, UK, and North America.  
  • Improved Analytics: Including MCC and Country at the alert level allows for deeper insights and better decision-making when analyzing transaction or case data.

These enhancements provide users with more precise control and clarity over their data, ensuring improved operational efficiency and compliance. Start leveraging these fields today to elevate your analytics and alert management!

Avatar of authorRitika Rajpal
Improvement
2 months ago

Advanced Rule Added: Track Suspicious BIN, IP & Card Activity 🔍

We’re excited to introduce a new fraud detection rule designed to identify coordinated transaction patterns involving BINs, IPs, and card usage. This rule enhances our ability to detect and prevent fraud schemes such as card testing, account takeovers, and money laundering.

🔍 What the Rule Does

This rule tracks the number of transactions associated with:

  • A single IP address
  • Multiple cards sharing the same BIN
  • Transactions that exceed a defined amount threshold
  • Within a specified timeframe

📌 Trigger Example

The rule will trigger if the following conditions are met:

  • Transactions originate from a single IP address
  • Involve 5 different cards sharing the same BIN
  • A total of 10 or more transactions occur
  • Each transaction exceeds 100 EUR
  • Transactions happen within a 1 day

🎯 Objectives

1. Suspicious Activity Detection:

  • Flags behavior that suggests possible card testing or fraudulent transaction attempts.
  • Fraudsters often use multiple stolen credit card details to test their validity.

2. BIN Monitoring:

  • A shared BIN often indicates cards issued by the same bank or financial institution.
  • Fraudsters may acquire batches of stolen cards from specific BINs, making this pattern a red flag.

3. IP Address Tracking:

  • Monitoring IP addresses helps identify attempts to bypass security by repeatedly transacting from the same location.

4. High-Value Transactions:

  • Each transaction exceeding 100 EUR targets significant financial risk scenarios, ensuring smaller, benign transactions are less likely to trigger false alarms.

5. Time Window (30 Days):

  • The 30-day timeframe targets persistent fraudulent behavior rather than isolated incidents.

💡 Potential Use Cases:

  • Card Testing Attacks: Fraudsters systematically test stolen cards to find valid ones.
  • Account Takeover (ATO): If multiple cards linked to one account or BIN are used repeatedly from a single IP, it may indicate a compromised account.
  • Money Laundering Patterns: Unusually high transaction volumes from a single IP across multiple cards may point to laundering attempts.



Avatar of authorRitika Rajpal
AnnouncementImprovement
2 months ago

Global Expansion, Smarter Matching, and a Fresh New Look


AWS UAE Expansion – Now Available  

We are excited to announce that our services are now fully available through the AWS UAE Region. This expansion enables:

  • Enhanced platform performance through reduced latency for users in the Middle East.  
  • Compliance with local data residency regulations ensures trust and security.  
  • Strengthened infrastructure to support a growing global user base.  
  • Continued commitment to delivering reliable, high-quality service worldwide.

Enhanced BIN Matching Logic  

We’ve refined our BIN matching logic to deliver greater precision and reliability. This enhancement reduces false positives and boosts accuracy through improved algorithmic handling, ensuring more reliable results across use cases.

Updated Branding – New Logo Now Live  

Our new logo is now live and visible across client portals, API Documentation, and release notes, reflecting our refreshed brand identity.
These enhancements are part of our ongoing commitment to continuous improvement and delivering the best service possible.




Avatar of authorRitika Rajpal
Improvement
3 months ago

Service Availability: AWS Singapore Region & Enhanced Location Identification Update

New AWS Region – Singapore Now Available

We’re excited to announce the expansion of our services to a new AWS region: Singapore (ap-southeast-1). This addition enhances availability and performance for customers in the Asia-Pacific region, enabling more businesses to leverage our products with lower latency and improved compliance with regional data regulations.

Key Benefits:

  • Expanded Global Reach – More businesses can now access our services in a region closer to their operations.
  • Improved Performance – Reduced latency for customers in Southeast Asia.
  • Regional Compliance – Supports data residency and regulatory requirements specific to the region.

The Singapore region is now live and available for use.

Enhanced Customer Location Identification Using Device Geo Data

We have updated our location identification logic to provide more precise geolocation data when clients send device.geo information via API. Previously, location resolution relied on the IP address, which provided accuracy down to the postal code level. Now, when clients send request.device.service: custom, we will prioritize the device.geo data and bypass the IP-based location lookup.

Key Updates:

  • Improved Accuracy: Clients can now provide device.geo data for more precise location tracking, reducing friction in distance-based rules.
  • Documentation Update:  device.service: custom is now an allowed value.
  • Clients can best utilize this update by sending the above data and using it in the rule Customer Distance from Previous Transaction.

Avatar of authorRitika Rajpal
Improvement
3 months ago

Updates to Settings Page

We are thrilled to announce a set of significant updates to the Settings Page on Feb 11th 2025, designed to make your experience smoother, more intuitive, and packed with new capabilities. Here’s what’s new:

  1. Streamlined Settings – All in One Place

We’ve simplified the way you access and manage your settings:

  • One Tab, All Settings: No more endless clicking or navigating between multiple menus. All your settings are now conveniently located under one tab, saving you time and effort.
  • Compact Panel, Clean Interface: The redesigned settings panel offers a clutter-free, streamlined user interface. With unnecessary navigations removed, you can focus on what matters most.
  • The Event Manager is a section where you can manage event-related settings, including rules, labels, queues, and lists for transaction monitoring.
  • The Rules, Labels, Queues, Lists and AppStore is now moved and available under the Event Manager Label.

Before:

After:

  • If a feature isn’t enabled for your account yet, you’ll see a locked icon. Need access? Simply contact your Fraud.Net admin to help get these features activated.

  • But that’s not all. If you’re using Policy Monitoring on your account, you’ll notice a new Policy Manager label in the Settings menu. This addition provides direct links to the Policy Target page of specific Policy Groups, making it easier to access and manage policy targets feature.

What’s Next?

Stay tuned - March brings even more exciting updates to how products are configured and the features available. We can’t wait to roll them out for you!

We appreciate your feedback and continued support. Your experience drives every improvement we make, and we’re excited to share even more innovations with you in the future.

Have questions? Reach out! We’re always here to help.

improvement 

Avatar of authorRitika Rajpal
FixImprovement
10 months ago

Alert Details Enhancement

improvement Investigators now have access to additional alert details on the Alert Detail Page and when expanding an alert from the Alert Discover Page, providing information the investigator wouldn’t get prior. This enhancement helps in assessing the severity of the alert by displaying the following fields:

  • Threshold: The set threshold for the alert.
  • Value: The actual value that triggered the alert.
  • Difference: The difference between the threshold and the value

Alert Discover Page View



Alert Detail Page View

Update SSO Auth Link

We have improved the SSO (Single Sign-On) authentication process. Now, after logging in through SSO, users will be smoothly redirected to the correct page.

fix Bug Fixes

  • IPv4 Address Error Fix
    An issue where an IPv4 address provided in its standard format caused errors has been resolved. The system now correctly converts IPv4 addresses, preventing this error from occurring.
  • Customer History View: Users were unable to view specific customer transactions in the customer history, resulting in over 4000 unrelated records being displayed. The customer history card now correctly displays transactions associated with the relevant customer.
  • Default Team Membership: Users in the default team had unrestricted access to all transactions. Additionally, when trying to edit a team member’s access under ‘Admin’ → ‘Management,’ it displayed an invitation modal rather than an edit modal to remove or restrict access. 
Avatar of authorEmily Hale
AnnouncementImprovement
11 months ago

Events 2.0 Design Updates

Driven by valuable user feedback, we are excited to announce significant improvements to our platform. These updates are designed to enhance your user experience, making it more efficient and intuitive. Here's what's new:

Improved Header Design

We've redesigned the header to be more compact, freeing up space for more detailed views. With this change, more data is visible at any given time allowing for quicker and more efficient investigation.

Header Before:


Header After:


Network History Added Functionality

  • Sorting Functionality: Entries can be sorted by different metrics such as date or amount.
  • Default View: By default, you can now view network history spanning the last 90 days, providing a more comprehensive overview.
  • Paging Functionality: Access up to 100 entries at a time, making investigating more efficient.
  • Dedicated Network History Tab: Users can opt in to have network history on it's own tab. This will allow investigators more space to investigate related transactions instead of within a card on the overview tab.

Thank you for your continuous feedback and support. We remain committed to enhancing your experience with our platform. 

Avatar of authorEmily Hale
Improvement
a year ago

Events 2.0 Updates

The most recent release included many updates to Events 2.0. Clients already migrated are enjoying such features as custom layouts, bulk decisioning, more data and searchability in Network History, data enrichment and alerts for each entity element, and a better user experience.

Newer updates include the ability to filter queues by team and adding comments when making a decision.

We are gearing up for a major upgrade to all client settings, so stay tuned for an announcement coming soon!

Avatar of authorMichael