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AnnouncementImprovement
today

TSYS File Integration & Entity Screening Alert Enhancements


TSYS File Integration & Batch Processing

Overview 

We’re excited to introduce key updates to our batch processing system in order to support TSYS-standard file formats. TSYS, a leading provider of payment solutions and services globally, plays a critical role in the payments industry. With this release, FraudNet can now ingest and batch process TSYS files, streamlining operations and data flow for organizations using TSYS within their core payments infrastructure.

What’s New

The new addition of TSYS file integration and batch processing provides faster, more reliable data ingestion with real-time triggered uploads, accurate file handling, and robust error management. Our framework also incorporates TSYS Object Mapper Support, guaranteeing accurate parsing, mapping, and processing of data, regardless of variations in the TSYS schema. 

Impact

TSYS files now flow through an automated batch-processing pipeline, reducing manual intervention and the risk of errors. These new capabilities make it easier for TSYS clients to integrate their data with FraudNet, streamlining onboarding and ensuring scalable fraud detection with a reliable, timely flow of data.



New Enhancements to Entity Screening Alerts

Overview

Our Entity Screening capabilities have been expanded to significantly improve investigative workflows and risk management.

This most recent update focuses on improving the productivity and efficiency of investigations by transforming detected matches into actionable and structured alerts, and bringing greater visibility, context, and workflow structure to the screening process.


What's New

Alerts in the Screening Tab

Detected matches from sanctions lists, adverse media, or other sources are automatically converted into clearly defined alerts within the Screening tab.


Dedicated Alert Detail Page

Investigators can now access a comprehensive detail page for each alert, featuring provider-specific data points such as article text, data sources, and direct links to sanctions or media entries. 


Improved Workflows & Automations

  • Clearly marked escalation paths enable users to easily withdraw false positives or escalate cases for further investigation, greatly improving decision-making and ensuring auditability,
  • To support greater efficiency and focus investigations on high priority items, alerts are automatically created when a potential match to a sanctions list or adverse media is detected, such as a name appearing in negative news or on a government watchlist.


Impact

This release further simplifies reviews by adding enriched contextual data to alerts, reducing manual work and improving accuracy. Clear escalation workflows enable faster resolution and audit-friendly documentation, helping teams address risks more efficiently and confidently.



Avatar of authorDorothy Murach Plumitallo
AnnouncementImprovement
3 weeks ago

Global Name Logic Enhancement & Entity Ensemble Score for Entity Screening

Enhanced Cardholder Name Logic – Now Aligned with Industry Standards 🌍

Feature Summary

We’ve updated our cardholder name logic to better align with global industry standards. This enhancement enables support for single-field name inputs, streamlining integration with payment processors that use unified name formats.

Why It Matters

Historically, our rules required both first_name and last_name fields to function. However, many payment processors - especially those operating globally - receive cardholder names as a single string (e.g., “Maria del Carmen Ruiz”) in the first_name field alone. This update modernizes our system to meet that reality.

The Result

Cardholder name-based rules now work seamlessly across naming conventions, reducing manual overhead and enabling faster, more reliable rule setup for globally distributed data formats.

This is part of our ongoing commitment to support modern payment practices and global compliance needs.


We’re excited to announce the launch of the Entity Ensemble Score for Entity Screening, a powerful new capability designed to deliver a unified, holistic view of risk at the entity level.

What’s New

The Entity Ensemble Score consolidates multiple solution-specific risk assessments into a single, actionable score - empowering users to make faster, more informed decisions.

Each entity now features:

  • Individual Product Risk Scores: A detailed breakdown of risk per product the entity interacts with (e.g., Entity Screening, Policy Monitoring).
  • Overall Ensemble Score: A comprehensive risk score that combines all product-specific scores using a weighted ensemble model, offering a full-spectrum view of entity-level risk.

Phase 1 Rollout: This initial release is live for Entity Screening!

Where to Find It

You’ll see the new Entity Ensemble Score displayed prominently in the Entity Overview Card, along with any available component product scores.

Stay tuned for future phases as we expand this capability across additional products!

These updates mark our continued commitment to delivering smarter, more scalable risk and compliance solutions for a global ecosystem 🚀

Avatar of authorRitika Rajpal
Announcement
a month ago

Entity Screening Rules and Rule Sets now live 🚀

We’re excited to unveil powerful new capabilities for Entity Screening, including fully integrated rule sets, rules and a dedicated Screening Tab to enhance how Sanctions, Adverse Media, and PEP checks are managed and actioned. These updates streamline screening logic, automate actions, and provide a more transparent, intuitive user experience.

Rule Sets: Define What, Who, and When

Rule Sets allow users to organize and schedule the screening logic:

  • What is run: Select the enrichment sources by provider and configuration 
  • When it is run: Choose from flexible scheduling intervals:

    • Daily
    • Weekly
    • Monthly
    • Annually
    • Or when the merchant is first created
    • Against whom: Use Entity API filters to run different configurations for specific segments (e.g., countries)

This framework enables precise and scalable control over screening operations solving for initial and ongoing screenings.

Rules: Define What to Do When Results Are Found

Rules let users configure automated actions to take when an entity matches results from a selected enrichment source. Available actions include:

  • Create an Alert
  • Create a Case
  • Change the Screening Status
  • Update the Entity Status
  • Apply Weight to the Screening Score

This allows teams to automate response workflows and reduce manual intervention, enabling faster and more consistent decision-making.


Screening Tab for Entity Screening

Overview

We are excited to announce the release of the Screening Tab within the Entity Screening product. This marks a significant improvement in how screening data is displayed, understood, and actioned for entities. Users can now navigate to the new Screening tab when viewing a merchant to access a structured, transparent view of all screening incidents and outcomes.

Key Enhancements

Centralized Screening Insights

All screening alerts and cases - past and present - are now available in one consolidated location, organized by the type of screening performed, such as sanctions or adverse media.

For each category, users can:

  • View the full history of alerts and cases generated.
  • See the last run date for each screening type.

Alert and Case Lifecycle Management

Each alert provides direct access to critical functionality:

  • Drill into the alert for deeper context and data.
  • Withdraw, escalate to a case, or resolve a case as a true or false positive.
  • Visualize both open and closed incidents tied to that entity.

Improved Usability Over Beta Version

The new experience significantly improves on the prior beta version:

  • Eliminates confusing columns (such as ambiguous "outcome" labels).
  • Introduces the clear concept of screening alerts - making it easier to triage and take action.
  • Ensures decisions are made only after reviewing full match details, unlike the beta which allowed blind pass/fail decisions.

By organizing data by screening type and showing a complete decision and results history, this version provides a more intuitive and actionable workflow for compliance and risk teams.

This release lays the foundation for transparent end to end screening operations. Stay tuned for more enhancements as we continue to evolve the platform to meet your growing compliance needs. 🔍⚙️

Avatar of authorRitika Rajpal
Announcement
a month ago

Policy Monitoring Upgrade: Threshold & Anomaly Rules Now Live 🎯

This release marks a milestone in the Policy Monitoring product. With this release, clients can define and manage their own target thresholds and enforcement rules - without any hardcoding

Key Features:

  • Dynamic Rule Configuration: Clients can now create enforcement rules such as:

    • A target value exceeds the defined policy threshold
    • A target value exceeds the high anomaly threshold or falls below the low anomaly threshold

  • Anomaly Detection
    These rules enable clients to not only enforce policies but also get alerted when target behavior deviates significantly from expected norms.

Impact:

As a result of this capability, Policy Monitoring has been successfully integrated to be used with existing Transaction Monitoring clients. They can now:

  • Assess merchant-level risk
  • Leverage configurable targets and thresholds
  • Receive alerts when thresholds have been exceeded


Avatar of authorRitika Rajpal
AnnouncementImprovement
2 months ago

Global Expansion, Smarter Matching, and a Fresh New Look


AWS UAE Expansion – Now Available  

We are excited to announce that our services are now fully available through the AWS UAE Region. This expansion enables:

  • Enhanced platform performance through reduced latency for users in the Middle East.  
  • Compliance with local data residency regulations ensures trust and security.  
  • Strengthened infrastructure to support a growing global user base.  
  • Continued commitment to delivering reliable, high-quality service worldwide.

Enhanced BIN Matching Logic  

We’ve refined our BIN matching logic to deliver greater precision and reliability. This enhancement reduces false positives and boosts accuracy through improved algorithmic handling, ensuring more reliable results across use cases.

Updated Branding – New Logo Now Live  

Our new logo is now live and visible across client portals, API Documentation, and release notes, reflecting our refreshed brand identity.
These enhancements are part of our ongoing commitment to continuous improvement and delivering the best service possible.




Avatar of authorRitika Rajpal
Announcement
3 months ago

Early Access Announcement: FraudNet Policy Monitoring Solution 🚀

Fraud.Net is excited to announce the Early Access phase of our latest innovation: Policy Monitoring, tailored for Commerce and Banking Marketplace clients. Our Policy Monitoring solution is now ready to market, sell, and onboard clients, marking a significant milestone in proactive risk management for Merchants and Sellers.

🔍 What can Policy Monitoring do for your business?
Policy Monitoring is designed to transform how you manage B2B Policy Monitoring risks, proactively addressing policy and contract anomalies. By leveraging intelligent rules and anomaly detection, the solution continuously oversees entities for threshold breaches and emerging threats, drastically reducing risk and enabling swift resolution of alerts and cases.

🔧 How does it work? 
Experience a robust, comprehensive solution for managing entity contract risks in credit provision. With tools that flag when entities surpass predefined limits, and an ML-driven anomaly detection to ensure compliance, you can minimize liabilities effectively. Perfect for payment processors, this feature ensures merchant relationships remain within safe transaction volumes and credit thresholds, keeping risk exposure at bay.

✨ Key Features to Empower Your Risk Strategy:

  • 🚩 Targets: Identify critical risk vectors like chargebacks, refunds, and overall portfolio health, with detailed calculations for precision monitoring.
  • 🎯 Customizable Thresholds: Tailor default target thresholds or set exceptions for specific segments, entities, or groups.
  • 🤖 ML-Driven Anomaly Detection: Uncover unusual activities that signal risk, even when thresholds are maintained.
  • 📈 Alert and Case Creation: Ensure proactive risk management with alerts and automated case generation, seamlessly integrated via webhook.
  • ⚙️ Rules and Actions: Craft rules around target threshold being exceeded or anomaly detection, assigning priority and action plans to create an alert and/or case effortlessly.
  • 📊 Real-Time Reporting: Visualize trends, identify patterns, and proactively adjust thresholds with ease.

Join the movement to revolutionize risk management and secure your business operations with Fraud.Net’s Policy Monitoring solution. Don’t miss the chance to be a frontrunner in proactive risk assessment and resolution.

Ready to transform your risk strategy? Contact us today for early access and step into a new era of B2B policy risk management. 🌐

Avatar of authorRitika Rajpal
AnnouncementImprovement
11 months ago

Events 2.0 Design Updates

Driven by valuable user feedback, we are excited to announce significant improvements to our platform. These updates are designed to enhance your user experience, making it more efficient and intuitive. Here's what's new:

Improved Header Design

We've redesigned the header to be more compact, freeing up space for more detailed views. With this change, more data is visible at any given time allowing for quicker and more efficient investigation.

Header Before:


Header After:


Network History Added Functionality

  • Sorting Functionality: Entries can be sorted by different metrics such as date or amount.
  • Default View: By default, you can now view network history spanning the last 90 days, providing a more comprehensive overview.
  • Paging Functionality: Access up to 100 entries at a time, making investigating more efficient.
  • Dedicated Network History Tab: Users can opt in to have network history on it's own tab. This will allow investigators more space to investigate related transactions instead of within a card on the overview tab.

Thank you for your continuous feedback and support. We remain committed to enhancing your experience with our platform. 

Avatar of authorEmily Hale
Announcement
12 months ago

Entity Monitoring Update: Improved Case Closure with Labels and EnBanca App

We're excited to announce improvements to Entity Monitoring designed to provide you with greater insights into case closures and enhance the identification of potentially risky contacts.

Improved Case Closure with Labels

Investigators using Entity Monitoring for banking marketplaces can now select a relevant label when closing a case. This provides valuable context into the reason for closure and facilitates reporting through Kibana.

New App: EnBanca’s Contactability Score

The new EnBanca's Contactability Score compares the relationship and contactability of contact information (email address, phone number, and name) against identification details provided during an application or transaction. This score, based on Colombian data and ranging from 1 to 100, helps you assess the potential risk associated with a particular contact.

Avatar of authorEmily Hale
Announcement
a year ago

Entity Monitoring: Rules Management Enhancement

announcement 

This week we are excited to announce new enhancements to our Entity Monitoring Rules Management system. These updates introduce more flexibility and precision in creating and managing rules. Key features include:

  1. Entity Monitoring Rules Management:

    • Rules can now be defined based on the entity, not just the event.
  2. Rule Categories:

    • Policy Enforcement: Standard rules for enforcing policies.
    • Policy Forecasting: Includes logic for comparing different time periods using multipliers.
    • Custom (Event-Based): Allows for event-specific rule creation.
  3. Advanced Rule Settings:

    • Combine "and" and "or" conditions within the same rule for greater complexity.
  4. Alert Management:

    • Set alert priorities and automatically create cases when alerts are triggered.
  5. Target Assignment:

    • All rules must be assigned a specific target.
    • Note: Calculations based on a target are pending implementation.

Additional Enhancements:

  • Filters for Policy Targets and Segmentation: New filters have been added, allowing for more precise definitions and usage.

fix 

  • Resolved an issue with the velocity rule involving actual currency.
  • Fixed a Single Sign-On (SSO) problem.
  • Addressed issues related to rules not properly displaying in Events 2.0.
Avatar of authorEmily Hale
Announcement
a year ago

Entity Monitoring: UX Updates

announcement 

In this release we've implemented several updates to the Entity Monitoring case management portal designed to enhance navigation and usability across entities, alerts, and cases pages. Key improvements include:

  1. Enhanced Alert Discover and Management Pages:
    • Linked transactions are no longer displayed on these pages, allowing up to 25 alerts to be shown at once.
    • Previously, linked transactions occupied 50% of the page space, limiting the view to only 2-3 alerts at a time.

  1. New Alert Detail Page:
    • Users can now open a new tab from the Alert Discover or Management page to view all linked transactions and details related to a specific alert.
    • This page also includes links to all entity events and the entity overview page.

Looking forward we will be adding the entity name to the Alert Discover page and the priority of alerts will be added to the Entity Discover page.

fix 

  • Improved Single Sign-On (SSO) functionality.
  • Resolved duplicate filter issue in the User Persona Age filter.
  • Limited network history display to the 100 most recent events.
Avatar of authorEmily Hale