Fraud.net Product Updates logo

Product Updates

Subscribe to Updates

Labels

  • All Posts
  • Fix
  • Announcement
  • Improvement

Jump to Month

  • April 2025
  • March 2025
  • February 2025
  • September 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • January 2023
  • November 2022
  • September 2022
  • August 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • April 2021
  • February 2021
  • January 2021
  • December 2020
Powered️ byAnnounceKit

Create yours, for free!

Announcement
4 weeks ago

Policy Monitoring Upgrade: Threshold & Anomaly Rules Now Live 🎯

This release marks a milestone in the Policy Monitoring product. With this release, clients can define and manage their own target thresholds and enforcement rules - without any hardcoding

Key Features:

  • Dynamic Rule Configuration: Clients can now create enforcement rules such as:

    • A target value exceeds the defined policy threshold
    • A target value exceeds the high anomaly threshold or falls below the low anomaly threshold

  • Anomaly Detection
    These rules enable clients to not only enforce policies but also get alerted when target behavior deviates significantly from expected norms.

Impact:

As a result of this capability, Policy Monitoring has been successfully integrated to be used with existing Transaction Monitoring clients. They can now:

  • Assess merchant-level risk
  • Leverage configurable targets and thresholds
  • Receive alerts when thresholds have been exceeded


Avatar of authorRitika Rajpal
AnnouncementImprovement
a month ago

Global Expansion, Smarter Matching, and a Fresh New Look


AWS UAE Expansion – Now Available  

We are excited to announce that our services are now fully available through the AWS UAE Region. This expansion enables:

  • Enhanced platform performance through reduced latency for users in the Middle East.  
  • Compliance with local data residency regulations ensures trust and security.  
  • Strengthened infrastructure to support a growing global user base.  
  • Continued commitment to delivering reliable, high-quality service worldwide.

Enhanced BIN Matching Logic  

We’ve refined our BIN matching logic to deliver greater precision and reliability. This enhancement reduces false positives and boosts accuracy through improved algorithmic handling, ensuring more reliable results across use cases.

Updated Branding – New Logo Now Live  

Our new logo is now live and visible across client portals, API Documentation, and release notes, reflecting our refreshed brand identity.
These enhancements are part of our ongoing commitment to continuous improvement and delivering the best service possible.




Avatar of authorRitika Rajpal
Announcement
2 months ago

Early Access Announcement: FraudNet Policy Monitoring Solution 🚀

Fraud.Net is excited to announce the Early Access phase of our latest innovation: Policy Monitoring, tailored for Commerce and Banking Marketplace clients. Our Policy Monitoring solution is now ready to market, sell, and onboard clients, marking a significant milestone in proactive risk management for Merchants and Sellers.

🔍 What can Policy Monitoring do for your business?
Policy Monitoring is designed to transform how you manage B2B Policy Monitoring risks, proactively addressing policy and contract anomalies. By leveraging intelligent rules and anomaly detection, the solution continuously oversees entities for threshold breaches and emerging threats, drastically reducing risk and enabling swift resolution of alerts and cases.

🔧 How does it work? 
Experience a robust, comprehensive solution for managing entity contract risks in credit provision. With tools that flag when entities surpass predefined limits, and an ML-driven anomaly detection to ensure compliance, you can minimize liabilities effectively. Perfect for payment processors, this feature ensures merchant relationships remain within safe transaction volumes and credit thresholds, keeping risk exposure at bay.

✨ Key Features to Empower Your Risk Strategy:

  • 🚩 Targets: Identify critical risk vectors like chargebacks, refunds, and overall portfolio health, with detailed calculations for precision monitoring.
  • 🎯 Customizable Thresholds: Tailor default target thresholds or set exceptions for specific segments, entities, or groups.
  • 🤖 ML-Driven Anomaly Detection: Uncover unusual activities that signal risk, even when thresholds are maintained.
  • 📈 Alert and Case Creation: Ensure proactive risk management with alerts and automated case generation, seamlessly integrated via webhook.
  • ⚙️ Rules and Actions: Craft rules around target threshold being exceeded or anomaly detection, assigning priority and action plans to create an alert and/or case effortlessly.
  • 📊 Real-Time Reporting: Visualize trends, identify patterns, and proactively adjust thresholds with ease.

Join the movement to revolutionize risk management and secure your business operations with Fraud.Net’s Policy Monitoring solution. Don’t miss the chance to be a frontrunner in proactive risk assessment and resolution.

Ready to transform your risk strategy? Contact us today for early access and step into a new era of B2B policy risk management. 🌐

Avatar of authorRitika Rajpal
AnnouncementImprovement
10 months ago

Events 2.0 Design Updates

Driven by valuable user feedback, we are excited to announce significant improvements to our platform. These updates are designed to enhance your user experience, making it more efficient and intuitive. Here's what's new:

Improved Header Design

We've redesigned the header to be more compact, freeing up space for more detailed views. With this change, more data is visible at any given time allowing for quicker and more efficient investigation.

Header Before:


Header After:


Network History Added Functionality

  • Sorting Functionality: Entries can be sorted by different metrics such as date or amount.
  • Default View: By default, you can now view network history spanning the last 90 days, providing a more comprehensive overview.
  • Paging Functionality: Access up to 100 entries at a time, making investigating more efficient.
  • Dedicated Network History Tab: Users can opt in to have network history on it's own tab. This will allow investigators more space to investigate related transactions instead of within a card on the overview tab.

Thank you for your continuous feedback and support. We remain committed to enhancing your experience with our platform. 

Avatar of authorEmily Hale
Announcement
11 months ago

Entity Monitoring Update: Improved Case Closure with Labels and EnBanca App

We're excited to announce improvements to Entity Monitoring designed to provide you with greater insights into case closures and enhance the identification of potentially risky contacts.

Improved Case Closure with Labels

Investigators using Entity Monitoring for banking marketplaces can now select a relevant label when closing a case. This provides valuable context into the reason for closure and facilitates reporting through Kibana.

New App: EnBanca’s Contactability Score

The new EnBanca's Contactability Score compares the relationship and contactability of contact information (email address, phone number, and name) against identification details provided during an application or transaction. This score, based on Colombian data and ranging from 1 to 100, helps you assess the potential risk associated with a particular contact.

Avatar of authorEmily Hale
Announcement
11 months ago

Entity Monitoring: Rules Management Enhancement

announcement 

This week we are excited to announce new enhancements to our Entity Monitoring Rules Management system. These updates introduce more flexibility and precision in creating and managing rules. Key features include:

  1. Entity Monitoring Rules Management:

    • Rules can now be defined based on the entity, not just the event.
  2. Rule Categories:

    • Policy Enforcement: Standard rules for enforcing policies.
    • Policy Forecasting: Includes logic for comparing different time periods using multipliers.
    • Custom (Event-Based): Allows for event-specific rule creation.
  3. Advanced Rule Settings:

    • Combine "and" and "or" conditions within the same rule for greater complexity.
  4. Alert Management:

    • Set alert priorities and automatically create cases when alerts are triggered.
  5. Target Assignment:

    • All rules must be assigned a specific target.
    • Note: Calculations based on a target are pending implementation.

Additional Enhancements:

  • Filters for Policy Targets and Segmentation: New filters have been added, allowing for more precise definitions and usage.

fix 

  • Resolved an issue with the velocity rule involving actual currency.
  • Fixed a Single Sign-On (SSO) problem.
  • Addressed issues related to rules not properly displaying in Events 2.0.
Avatar of authorEmily Hale
Announcement
a year ago

Entity Monitoring: UX Updates

announcement 

In this release we've implemented several updates to the Entity Monitoring case management portal designed to enhance navigation and usability across entities, alerts, and cases pages. Key improvements include:

  1. Enhanced Alert Discover and Management Pages:
    • Linked transactions are no longer displayed on these pages, allowing up to 25 alerts to be shown at once.
    • Previously, linked transactions occupied 50% of the page space, limiting the view to only 2-3 alerts at a time.

  1. New Alert Detail Page:
    • Users can now open a new tab from the Alert Discover or Management page to view all linked transactions and details related to a specific alert.
    • This page also includes links to all entity events and the entity overview page.

Looking forward we will be adding the entity name to the Alert Discover page and the priority of alerts will be added to the Entity Discover page.

fix 

  • Improved Single Sign-On (SSO) functionality.
  • Resolved duplicate filter issue in the User Persona Age filter.
  • Limited network history display to the 100 most recent events.
Avatar of authorEmily Hale
Announcement
a year ago

Entity Monitoring: Policy Threshold and Entity Groups

announcement

We're excited to announce the latest enhancements to Entity Monitoring focusing on Policy Threshold and Entity Groups. These updates bring increased flexibility and customization to your data management processes. Here's what's new:
  1. Policy Threshold:

    • Default Policy Configuration: Users can now set the value and define the number of days to look back for the default policy, streamlining policy implementation and ensuring compliance.
    • Segment-Based Exceptions: Create exceptions for segments by specifying different thresholds, providing granular control and customization based on specific segments within your data.
  2. Entity Groups:

    • Create Unique Entity Groups: Users can create entity groups to manage unique segmentations, lists, fields, and layouts, facilitating efficient organization and management of information.

Avatar of authorEmily Hale
Announcement
a year ago

Entity Monitoring Updates

The most recent release included updates to Entity Monitoring. This is in addtion to the prior updates clients received of being able to view events, cases, and alerts by entity, updated fields, and design updates. Now clients have the ability to view transactions linked to an alert in Entity Monitoring. 

Another exciting update to Entity Monitoring are status configurations. Admin users are now able to add a status to entities, alerts, and cases. Stay tuned for more Entity Monitoring updates to follow!

fix 

Improved Team SLA and Watchlist Rule functionality and fixed the Transaction Discovery page to ensure an accurate status is shown. 

Avatar of authorEmily Hale
Announcement
a year ago

Updates: Alert Module and Events 2.0

The release for this week includes additions to the Alert Module dropdown, additional functionality to Events 2.0, expanded availability for Sayari Apps, and bug fixes.

announcement 

Now with the Alert Module dropdown clients are able to view metrics of the alert such as the source, sub-type, difference, rule threshold, and velocity. 

Events 2.0 now has enhanced event management with the added functionality of the 'Go to Next Transaction' Module, simplifying navigating your transactions. Additionally, endless scroll in network history has been enabled creating a seamless user experience. 

Lastly, enhanced the reliability of velocity rules, addressing the issues reported by users.


Avatar of authorEmily Hale