Fraud.net's data science team has a new and improved way to detect if a custom model has drifted in performance. Usually, models drift when a new demographic or product has been introduced by a client. As the behaviours of our client's customers change, we want to make sure our models adjust accordingly as well. With our new method of Drift Detection, our models stay up to date and continue to perform well, even as the data received changes.
As Fraud.net prepares to launch Events 2.0, features are being built to allow for our clients to have deeper levels of customization than ever before.
In collaboration with your Customer Success Manager, users can now choose the features they want to include when reviewing an event. Select from all sorts of new cards including the Document Manager, Comments card, AppStore Results, the newest Network History card or make your own card from scratch!
Not only can the layout be customized, now users can add the data points they find most relevant to each card. This includes custom fields!
Introducing two new apps now integrated with Fraud.net: Valida by Gradiant for document verification and Veriff's Identity Validation.
Upon uploading a document to the Document Manager, a user will have the option to run the Gradiant App to detect if the document has been forged. The user will then be able to review the success of the upload, and the outcome of the app. The user will also be able to view document with Gradiant's evidence of forgery.
A Fraud.net user can now call upon Veriff's Identity Verification app to match the image of their end users live selfie with the image on their driver's license or passport. With over 11K covered IDs, in over 230 countries and territories, and in 45 languages, It’s as simple as taking a selfie and snapping a photo of an ID for end users to get verified in a matter of seconds.
What was formerly known as Marketplace, has now been updated in the Case Management Portal. AppStore 2.0 includes an overview of each available app, including a sample of what results can be expected. Activativated apps now show with a green checkmark, so you can easily browse the entire store and find new apps to reduce risk, cost or simplify compliance. Fraud.net includes two types of apps: lookups (which are passive and provide additional data points on an entity element) and verification (which prompt the end user to further verify a piece of information such as a driver's license or bank statement. Access the AppStore under the Settings tab. To learn more about using a specific app, contact your Customer Success Manager!
Bulk decisions can now be applied from the event details page in the Network History card. Here’s how it works:
Introducing the new Network tab for Fraud.net! When investigating an event within the case management portal, users can now view details about each entity element of that event. By combining all the client network data available for entity element, such as address, phone, email, IP address, device and ID Information, an investigator can now have a comprehensive view of the past behavior of each.
Details such as counts, sums, fraud instances, recency, age and other data enrichment fields are organized into separate cards for each entity element on a brand new tab called Network. In a future release, users will be able to add individual entity elements of the loan in question to blacklists, whitelists and watchlists.
Based on client feedback, the Network History feature has been upgraded. Functionality includes the ability to switch between viewing the events with any matching entity element in icon or data format. This allows investigators to learn more about past entity elements associated with the customer or applicant in question. For instance, if in the past the user has been associated with mcfossel@gmail.com, mcfossel1@gmail.com, and mcfossel2@gmail.com, that may imply a different story than simply michael.fossel@gmail.com.
Another function includes color coding around what matches.
Directly from the entity element card on the network tab, a user can add that entity element to an approve, reject or watchlist. That user can just as easily remove that label as well. By adding this feature to correspond to where the data of the entity element is shown, the user experience has been improved.
Loan Services: Address, Phone, Email and ID
In addition to Device, IP Address, and Counterparty services, Users of the Fraud.net Loan product can now utilize the same information for Address, Phone Number, Email Address and ID Information. These loan services calculate the total count and sum of all events that included the entity element within the client's network. Other data points include fraud counts and sum, recency of events, and how long ago the entity element was first seen in the client's network.
The expansion of the available services helps our clients write more comprehensive rules, find connections between multiple events and make decisions with greater confidence.
Network Tab for Loans
Introducing the Network tab for the Fraud.net Loan Product! When investigating an event within the case management portal, users can now view details about each entity element of that loan. By combining all the client network data available for entity element, such as address, phone, email, IP address, device and ID Information, an investigator can now have a comprehensive view of the past behavior of each.
Details such as counts, sums, fraud instances, recency, age and other data enrichment fields are organized into separate cards for each entity element on a brand new tab called Network. In a future release, users will be able to add individual entity elements of the loan in question to blacklists, whitelists and watchlists.
AppStore: Verify by FullContact
Full Contact's product, Verify, has been added to the Fraud.net AppStore. This passive lookup can verify if the identity details of a transaction or application match the entity elements commonly associated with that identity. Users can write rules around or view the FullContact Risk Score and details of each match within Fraud.net. This app is perfect for loans, account openings or the first time a customer attempts to transact with a Fraud.net client.
In addition to Device, IP Address, and Counterparty services, Users of the Fraud.net Loan product can now utilize the same information for Address, Phone Number, Email Address and ID Information. These loan services calculate the total count and sum of all events that included the entity element within the client's network. Other data points include fraud counts and sum, recency of events, and how long ago the entity element was first seen in the client's network.
The expansion of the available services helps our clients write more comprehensive rules, find connections between multiple events and make decisions with greater confidence.
Full Contact's product, Verify, has been added to the Fraud.net AppStore. This passive lookup can verify if the identity details of a transaction or application match the entity elements commonly associated with that identity. Users can write rules around or view the FullContact Risk Score and details of each match within Fraud.net. This app is perfect for loans, account openings or the first time a customer attempts to transact with a Fraud.net client.
Improvements to the login process for the Bank Verification workflow. This process makes it easier for the end user to log in to Fraud.net to submit their application details and bank statement.
