Excited to announce the release of policy alerts in the portal for select clients. This entails an Alert and Case generated for a policy violation for each entity. If that entity already has open case for that alert, any new alert for the corresponding policy will be added to that case. 

announcement 

Clients can now utilize Sayari's Entity and Resolution Apps to further enrich their investigations. The functionality of these apps is as follows:

1. Entity: An entity represents a single real-world thing such as a person or company or land property that has been extracted from one or more records. The entity response includes information on that entity's attributes, relationships, as well as the records that entity is sourced to.

2. Resolution: The resolution endpoints allow users to search for matching entities against a provided list of attributes. It's tuned to only return the best match. Supported attributes can include one or more of the below fields as well as the identifier type enums listed here:

   • name
   • identifier
   • country
   • address
   • date_of_birth
   • contact
   • type

improvement 

Improvements we've made to ease the user experience:

• Marketplace Network History: Network History in Events for Marketplace clients will no longer link the seller ID due to excessive unrelated linkages, providing a cleaner and more accurate view of network activity.
• Enhanced Update API: Adjusted amount added as a new field in Update API, solving for partial refunds and chargebacks. This allows you to add or subtract amounts from the payment status sum, providing greater accuracy and control.
• Entity Discover Filtering: Dates within Entity Discover filters have been adjusted to reflect the date picker accurately, ensuring you retrieve the exact data you need.

As always if you want to see if you have access to certain features, please reach out to your customer success manager or success@fraud.net.

This release brings updated documentation, improved functionality, and bug fixes.

Key Improvements:

• The ability to close cases within Entity Monitoring simplifies your case management process.
• Improved currency display eliminates confusion and ensures accurate financial information.
• Updated documentation for sum velocity rules.
• The Alerts API received further refinements, enhancing its stability and reliability.

Bug Fixes:

• Resolved display issues for sums, ensuring they now consistently show to two decimal places.
• Unrelated transactions have been cleared from the network history, providing a cleaner and more accurate view of your data.
• Addressed additional bugs within Entity Monitoring to improve overall functionality.

Looking Forward:

• Working on Entity Based Policy alerts for a client.
• Update to Discover and Transaction pages to give it a Skylight look and feel.

This week marks a step forward for Entity Monitoring as Fraud.net continues to make UX and design updates. We are so excited for these to be released as they will create a more seamless user experience. These updates include the following: 

• Ability to view all events by entity, all cases by entity, all alerts by entity
• Updates/additions to fields in Entity Overview module and Discover page.
• Documents moved to own tab.
• General ‘look and feel’ design updates.

Additionally, we've made updates to Alert and Case APIs for better reporting and organization between the two. Clients now have access to a dropdown feature for alerts so they can gain additional insights about the alert.

This is an exciting week of releases as key features were released for Entities, Alerts Management, and Case Management in select regions. More specifically, this includes the Entity Discover Page, Entity Overview page, Alerts Management Tab, Alerts Discover Page, Create an Alert, Case Discover Page, Case Detail Page, Create a Case, and left nav bar.

These new features are a significant improvement for the user experience. If you want to see if you have access to these features, please reach out to your customer success manager or success@fraud.net.

Entity Features

Alerts Management Features

This week marks a big step forward in user rights per role when using multi-tenancy through teams. With this release, managers of a team with a multi-tenancy enabled can manage their own rule set without seeing or interfering with other teams' rules. The release will allow teams to customize their assessment rules that are unique to them.

Along with that, we released big fixes related to rules in Banking Marketplace and clients using SSO.

This week included the release of client settings for SCIM API, Risk Check API, and IP Address Access.

Highlights

1. IP Address Access- user admins can now manage the IP addresses used for analytics on their own. Over the years, this has been a very manual process and has made up one of the most frequent admin ticket requests.
2. SCIM API- generates a key for admins using SSO  to manage user roles across their organization.
3. The Client Settings page is getting close to being complete, as over 10 features have been released in the past few weeks.

This release marks another milestone in Events 2.0. Now clients can customize their Discover Page like never before. In addition to a sleek redesign, clients, with the help of their customer success manager, can choose the data points for each column, sort and order them accordingly. 

Events 2.0 Discover Page Layout Editor

• FN Admins can now customize the data displayed on the Discover page per each client. 
• A default layout has been applied to all clients in Events 2.0 (see below)
• Control over which additional discover filters are hard-coded

 Events 2.0 Customizable Discover Page

• Updated to the Events 2.0 Style Guide 
• Added Dropdown to search by users
• Better UX for Saved Search based on client feedback
• Search bar provides real-time results 
• Added Sortable Columns

More Client Settings

Client Admins now will see 2FA and Credit Card Encryption as locked features. This is in addition to last week’s release of queues, labels, lists, and custom logos. 

This week marks the launch of Client Settings, a central hub for user-friendly access to key features that were previously scattered throughout our case management portal. This consolidated page enables users to manage all their settings conveniently. What's more, several features previously accessible only through the assistance from our Customer Success Managers are now available to everyone!

This is a significant leap forward in our user experience, offering up to 19 features on a single landing page. Some, like lists, queues, and labels, feature updated designs and UI improvements, while others, such as SSO, IP Address Access, and Custom Logos, are entirely new for most users.

These features will roll out over the next three weeks. The current release includes labels, queues, lists and custom logo. Clicking on any of these features in the left navigation bar will instantly take users to the new settings page, displaying all previously entered labels, queues, and lists. If there is a feature you would like to use but has a locked icon next to it, please reach out to your customer success manager or success@fraud.net to learn more about how to unlock it.

Stay tuned for what's in store with next week's release!

The most recent release included many updates to Events 2.0. Clients already migrated are enjoying such features as custom layouts, bulk decisioning, more data and searchability in Network History, data enrichment and alerts for each entity element, and a better user experience.

Newer updates include the ability to filter queues by team and adding comments when making a decision.

We are gearing up for a major upgrade to all client settings, so stay tuned for an announcement coming soon!

This week's release includes new features for Banking Marketplace. This includes the ability to write velocity count and sum rules on both the customer and the counterparty. These velocity rules allow the user to write the rule on either the unique identifier of the counterparty or the combination of the account number and bank code used in the transaction. Also, users can add such elements to block or watch lists. P2P is now a payment method available in the advanced settings velocity rules. We will continue to roll out enhancements for this new sector.

Also in this release:

• Geo codes from postal codes in the UK and Sweden are now available. This allows for distance calculations between physical addresses and IP addresses.