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a year ago

New Features in Client Settings!

This week included the release of client settings for SCIM API, Risk Check API, and IP Address Access.

Highlights

  1. IP Address Access- user admins can now manage the IP addresses used for analytics on their own. Over the years, this has been a very manual process and has made up one of the most frequent admin ticket requests.

  2. SCIM API- generates a key for admins using SSO  to manage user roles across their organization.
  3. The Client Settings page is getting close to being complete, as over 10 features have been released in the past few weeks.
Avatar of authorMichael
a year ago

Events 2.0: New Discover Page and Layout Editor

This release marks another milestone in Events 2.0. Now clients can customize their Discover Page like never before. In addition to a sleek redesign, clients, with the help of their customer success manager, can choose the data points for each column, sort and order them accordingly. 

Events 2.0 Discover Page Layout Editor

  • FN Admins can now customize the data displayed on the Discover page per each client. 
  • A default layout has been applied to all clients in Events 2.0 (see below)
  • Control over which additional discover filters are hard-coded

 Events 2.0 Customizable Discover Page

  • Updated to the Events 2.0 Style Guide 
  • Added Dropdown to search by users
  • Better UX for Saved Search based on client feedback
  • Search bar provides real-time results 
  • Added Sortable Columns

More Client Settings

Client Admins now will see 2FA and Credit Card Encryption as locked features. This is in addition to last week’s release of queues, labels, lists, and custom logos. 


Avatar of authorMichael
Announcement
a year ago

Client Settings: New Features and Organization

This week marks the launch of Client Settings, a central hub for user-friendly access to key features that were previously scattered throughout our case management portal. This consolidated page enables users to manage all their settings conveniently. What's more, several features previously accessible only through the assistance from our Customer Success Managers are now available to everyone!

This is a significant leap forward in our user experience, offering up to 19 features on a single landing page. Some, like lists, queues, and labels, feature updated designs and UI improvements, while others, such as SSO, IP Address Access, and Custom Logos, are entirely new for most users.

These features will roll out over the next three weeks. The current release includes labels, queues, lists and custom logo. Clicking on any of these features in the left navigation bar will instantly take users to the new settings page, displaying all previously entered labels, queues, and lists. If there is a feature you would like to use but has a locked icon next to it, please reach out to your customer success manager or success@fraud.net to learn more about how to unlock it.

Stay tuned for what's in store with next week's release!


Avatar of authorMichael
Improvement
a year ago

Events 2.0 Updates

The most recent release included many updates to Events 2.0. Clients already migrated are enjoying such features as custom layouts, bulk decisioning, more data and searchability in Network History, data enrichment and alerts for each entity element, and a better user experience.

Newer updates include the ability to filter queues by team and adding comments when making a decision.

We are gearing up for a major upgrade to all client settings, so stay tuned for an announcement coming soon!

Avatar of authorMichael
Announcement
a year ago

Banking Marketplace New Features!

This week's release includes new features for Banking Marketplace. This includes the ability to write velocity count and sum rules on both the customer and the counterparty. These velocity rules allow the user to write the rule on either the unique identifier of the counterparty or the combination of the account number and bank code used in the transaction. Also, users can add such elements to block or watch lists. P2P is now a payment method available in the advanced settings velocity rules. We will continue to roll out enhancements for this new sector.


Also in this release:

  • Geo codes from postal codes in the UK and Sweden are now available. This allows for distance calculations between physical addresses and IP addresses.
Avatar of authorMichael
Improvement
a year ago

New App and Geocodes!

This release includes two exciting new features, including a new lookup app and expanded coverage of geocodes.

SERPRO (CPF Brazilian Tax ID) Lookup App

SERPRO refers to the Brazilian Federal Data Processing Service (Serviço Federal de Processamento de Dados). 

CPF stands for "Cadastro de Pessoas Físicas," which translates to "Individual Taxpayer Registry" or simply "Individual Tax Identification Number" (TIN) in English. CPF is a unique identification number assigned to each Brazilian citizen and resident for tax purposes. It serves as an identification tool for opening a bank account, Conducting financial transactions, and filing taxes.

With this integration, users can provide the CPF and resident/citizen's name and Fraud.net will provide back the details from SERPRO. This includes if the CPF and name match as well as their date of birth.


Geo Codes

When sending an address, Fraud.net matches, generally down to the postal code, it to a corresponding geo code. This Geocode provides latitude and longitude details that allow for distance and comparison calculations to occur within the FN rules engine. Previously, there were gaps in certain countries/locations making such calculations difficult. With this release, we can reference/match the postal codes of all countries to a corresponding Geo code.



Avatar of authorMichael
Announcement
a year ago

Banking Marketplace API

In beta for the past few months, Fraud.net is proud to announce the Banking Marketplace API has been published and available for production use!

Many of our fintech and banking clients support multiple partners and have high levels of complexity in managing them. This API allows our clients to send transactions from each of their partners to the same API endpoint for risk assessment. Also, there are new ways to evaluate risk including at the intermediary bank level, the counterparty account and routing (or other bank codes) level, the partner level and changes made at both the account and customer level.

You can view the documentation here!


Avatar of authorMichael
Improvement
a year ago

Release 12-14: Integration with Sayari and Bug Fixes

Sayari: Clients can now utilize Sayari's data to further enrich their investigations. Sayari offers data intelligence solutions for financial crime compliance, risk management, and corporate due diligence. By leveraging open-source and public records, Sayari helps organizations investigate risks, uncover connections, and make informed decisions.

Bug Fixes: Includes updated calculations for distance comparisons in rules as well as a few usability updates that make for a more seamless experience.


Avatar of authorMichael
Announcement
a year ago

Release 13-23: Events 2.0 Available for Sandbox and Production!

We are excited to announce that Events 2.0 is now available in both the Sandbox and Production environments. Features include customizing the layout of event pages, customizing the details within each card and even customizing what the field names are called. Also, this includes a big upgrade in features clients already use like Network History, Rule Results, Document Manager and so much more. Not to mention, we upgraded the design all around!

Events 2.0 would not have been possible without the input of all of our clients. We thank them for helping us through a series of workshops to improve the user experience and overall product.

Talk to your Customer Success Manager today to begin testing!

Avatar of authorMichael
Improvement
a year ago

Release 12-23: Events 2.0 Features!

As mentioned in previous posts, Fraud.net is gearing up to release a new and improved case management portal. This past week we added some new features to make the user experience even better. This includes design improvements to the Rule Alerts and Network History cards as well as some minor tweaks and bug fixes.

Avatar of authorMichael