Loan Services: Address, Phone, Email and ID

In addition to Device, IP Address, and Counterparty services, Users of the Fraud.net Loan product can now utilize the same information for Address, Phone Number, Email Address and ID Information. These loan services calculate the total count and sum of all events that included the entity element within the client's network. Other data points include fraud counts and sum, recency of events, and how long ago the entity element was first seen in the client's network.

The expansion of the available services helps our clients write more comprehensive rules, find connections between multiple events and make decisions with greater confidence.

Network Tab for Loans

Introducing the Network tab for the Fraud.net Loan Product! When investigating an event within the case management portal, users can now view details about each entity element of that loan. By combining all the client network data available for entity element, such as address, phone, email, IP address, device and ID Information, an investigator can now have a comprehensive view of the past behavior of each.

 Details such as counts, sums, fraud instances, recency, age and other data enrichment fields are organized into separate cards for each entity element on a brand new tab called Network. In a future release, users will be able to add individual entity elements of the loan in question to blacklists, whitelists and watchlists.

AppStore: Verify by FullContact

Full Contact's product, Verify, has been added to the Fraud.net AppStore. This passive lookup can verify if the identity details of a transaction or application match the entity elements commonly associated with that identity. Users can write rules around or view the FullContact Risk Score and details of each match within Fraud.net. This app is perfect for loans, account openings or the first time a customer attempts to transact with a Fraud.net client.

New Services Available for Application AI: Loan

In addition to Device, IP Address, and Counterparty services, Users of the Fraud.net Loan product can now utilize the same information for Address, Phone Number, Email Address and ID Information. These loan services calculate the total count and sum of all events that included the entity element within the client's network. Other data points include fraud counts and sum, recency of events, and how long ago the entity element was first seen in the client's network.

The expansion of the available services helps our clients write more comprehensive rules, find connections between multiple events and make decisions with greater confidence.

New AppStore Vendor and App: Full Contact’s Verify

Full Contact's product, Verify, has been added to the Fraud.net AppStore. This passive lookup can verify if the identity details of a transaction or application match the entity elements commonly associated with that identity. Users can write rules around or view the FullContact Risk Score and details of each match within Fraud.net. This app is perfect for loans, account openings or the first time a customer attempts to transact with a Fraud.net client.

Improvements to the login process for the Bank Verification workflow. This process makes it easier for the end user to log in to Fraud.net to submit their application details and bank statement.

Document Manager

When investigating the risk associated with approving an event, a user can now upload or view existing documents. Documents include PDFs, JPGs, and PNGs. From the event details page, a card titled Document Manager is now available. Users can upload multiple documents that may act as evidence for approving or denying an application or transaction. A user can either drag and drop or select the document from their desktop. Such documents may include a bank statement or letter, an image of the customer or applicant's passport or driver's license or a document from the user’s internal systems. 

This release bring with it improvements to the response time of our risk check updates, corrections for customers experiencing code 409 errors, and new integrations with People Data and Full Contact.

We’re excited to hear your feedback on this new functionality, and if you have any questions on how best to use this feature you can submit a request here on our support site.

Telesign integration has been updated to version 2.0 along with a new integration with Jumio, if you would like to take advantage of this or another of our integrations please speak to our account team at success@fraud.net and one of our Customer Success Managers will be in touch with you.

We’re excited to hear your feedback on this new functionality, and if you have any questions on how best to use this feature you can submit a request here on our support site.

In this release we have added Step-up authentication, allowing you to contact your customers to confirm their identity. Enable this feature in your Business Profile to allow all your users to send authentications when reviewing a transaction;

We’re excited to hear your feedback on this new functionality, and if you have any questions on how best to use this feature you can submit a request here on our support site.

This release brings with it the ability to filter the discover page by Update By, compatibility with IPV6 connections, and the availability of a new server cluster hosted out of US West, providing improved latency for our customers operating from the West coast. If you would like to take advantage of this please speak to our account team at success@fraud.net and one of our Customer Success Managers will be in touch with you.

We’re excited to hear your feedback on this new functionality, and if you have any questions on how best to use this feature you can submit a request here on our support site.

In this release we have added the option for administrators to archive users, giving you more flexibility in how you manage access to the portal.

We’re excited to hear your feedback on this new functionality, and if you have any questions on how best to use this feature you can submit a request here on our support site.

This update includes advanced settings to all velocity rules allowing you to further customise your rules with a range of new options;

You can now filter velocity rules by direction of funds, status, payment method, payment status, whether a card is present and by cardholder auth.

In addition we have added new velocity rules based on the actual amount and currency of a transaction over a time period.

We’re excited to hear your feedback on this new functionality, and if you have any questions on how best to use this feature you can submit a request here on our support site.