New AWS Region – Singapore Now Available

We’re excited to announce the expansion of our services to a new AWS region: Singapore (ap-southeast-1). This addition enhances availability and performance for customers in the Asia-Pacific region, enabling more businesses to leverage our products with lower latency and improved compliance with regional data regulations.

Key Benefits:

• Expanded Global Reach – More businesses can now access our services in a region closer to their operations.
• Improved Performance – Reduced latency for customers in Southeast Asia.
• Regional Compliance – Supports data residency and regulatory requirements specific to the region.

The Singapore region is now live and available for use.

Enhanced Customer Location Identification Using Device Geo Data

We have updated our location identification logic to provide more precise geolocation data when clients send device.geo information via API. Previously, location resolution relied on the IP address, which provided accuracy down to the postal code level. Now, when clients send request.device.service: custom, we will prioritize the device.geo data and bypass the IP-based location lookup.

Key Updates:

• Improved Accuracy: Clients can now provide device.geo data for more precise location tracking, reducing friction in distance-based rules.
• Documentation Update:  device.service: custom is now an allowed value.
• Clients can best utilize this update by sending the above data and using it in the rule Customer Distance from Previous Transaction.