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AnnouncementImprovement
6 days ago

New Solution-Based Navigation and Upgraded Reporting Dashboard

This release introduces solution-specific navigation to streamline workflows and a newly upgraded reporting dashboard for faster, more intuitive analytics. These updates help your teams work more efficiently, collaborate seamlessly, and access critical insights with ease.


New Solution-Based Navigation

Overview

You can now manage cases and alerts within the specific context of the FraudNet solutions your company uses, with easy access within the left-hand navigation bar. This streamlines workflows whether it’s for one FraudNet solution used across multiple teams, or one team utilizing multiple solutions. 

What’s New

Solution-Based Navigation
Each team's available solutions now display in the left-hand navigation bar, and only the alerts and cases associated with that solution and/or team are surfaced, creating a focused and efficient user experience. 

Seamless Cross-Solution Collaboration
You can easily reassign or escalate cases to different teams or departments. All cross-solution handovers are tracked in the audit log, ensuring full transparency and accountability.

Centralized Incidents Tab
All alerts and cases can be accessed via the main incidents tab, offering administrators and other users a single, consolidated view.


Impact

This update enhances operational efficiency by allowing your teams to work within dedicated solution environments tailored to their specific workflows, while also enabling stronger cross-departmental collaboration to  ensure investigations are handled by the right people at the right time.



Upgraded Reporting Dashboard

Overview

FraudNet's reporting and analytics dashboard now runs on Kibana 9.1.2, delivering enhanced security, performance improvements, and a more intuitive user experience. This upgrade provides faster data analysis capabilities and stronger protection for fraud detection and risk management operations.

What's New

Enhanced Interface Design
Navigate through your data more efficiently with a cleaner, modernized interface. The improved dark mode enhances user comfort and visibility, while streamlined navigation helps you access critical insights faster.

Improved Performance & Efficiency
Experience faster search performance and up to 20% log storage savings, for faster analysis even for complex queries.

Advanced Analysis Capabilities
Combine data sources more easily with new query features that maintain result availability even during search timeouts.

Reliability Enhancements
Access reports from all workspace environments without display issues, while policy configurations maintain consistent reliability.

Strengthened Security Foundation
Your data remains protected with comprehensive security patches that address critical vulnerabilities, and default integrations now include enhanced safety measures.


Impact

These upgrades deliver greater operational efficiency, improved data accessibility, and a more intuitive user experience. The update to Kibana 9.1.2 was made automatically, and clients can now utilize the new enhancements with no actions required on your end.

Avatar of authorDorothy Murach Plumitallo