Release 1.9.101: Manage Teams, SLAs, Holidays, and Data Points
Whether you're managing hundreds of investigators in different countries and timezones or have various departments or brands utilizing Fraud.net, organization and efficiency are paramount to your success. For example, do your Swedish-based investigators need to see a German-based credit score? Should the SLA for the number of hours needed to review a transaction before shipment vary by the time of day it was received?
Fraud.net has added a new Admin section called Management. Here you can manage each team by the data points they can view, expiration settings based on the days of the week and hours worked in each time zone and holidays. These features give the admin the controls to effectively manage the nuances of each department or team.
Learn more about it here!