This week marks the launch of Client Settings, a central hub for user-friendly access to key features that were previously scattered throughout our case management portal. This consolidated page enables users to manage all their settings conveniently. What's more, several features previously accessible only through the assistance from our Customer Success Managers are now available to everyone!

This is a significant leap forward in our user experience, offering up to 19 features on a single landing page. Some, like lists, queues, and labels, feature updated designs and UI improvements, while others, such as SSO, IP Address Access, and Custom Logos, are entirely new for most users.

These features will roll out over the next three weeks. The current release includes labels, queues, lists and custom logo. Clicking on any of these features in the left navigation bar will instantly take users to the new settings page, displaying all previously entered labels, queues, and lists. If there is a feature you would like to use but has a locked icon next to it, please reach out to your customer success manager or success@fraud.net to learn more about how to unlock it.

Stay tuned for what's in store with next week's release!