23-4 Release
Network Tab with Entity Element Data
Introducing the new Network tab for Fraud.net! When investigating an event within the case management portal, users can now view details about each entity element of that event. By combining all the client network data available for entity element, such as address, phone, email, IP address, device and ID Information, an investigator can now have a comprehensive view of the past behavior of each.
Details such as counts, sums, fraud instances, recency, age and other data enrichment fields are organized into separate cards for each entity element on a brand new tab called Network. In a future release, users will be able to add individual entity elements of the loan in question to blacklists, whitelists and watchlists.
New Network History Card
Based on client feedback, the Network History feature has been upgraded. Functionality includes the ability to switch between viewing the events with any matching entity element in icon or data format. This allows investigators to learn more about past entity elements associated with the customer or applicant in question. For instance, if in the past the user has been associated with mcfossel@gmail.com, mcfossel1@gmail.com, and mcfossel2@gmail.com, that may imply a different story than simply michael.fossel@gmail.com.
Another function includes color coding around what matches.
- Blue Icon/Data with light blue background: entity element matches the entity element of the current event
- Gray Icon/Data with white background: entity element does not match the entity element of the current event
- White Icon/Data with dark blue background: the full row of the current event OR when bulk update has been selected
Add an Entity Element to a List
Directly from the entity element card on the network tab, a user can add that entity element to an approve, reject or watchlist. That user can just as easily remove that label as well. By adding this feature to correspond to where the data of the entity element is shown, the user experience has been improved.